COVID-19 Update

Date Updated: May 01, 2020

The COVID-19 pandemic is constantly evolving. We are making decisions based on the information and evidence available to us. We are adhering to all protocols and directives issued by the Chief Medical Officer of Health to keep our centres safe.

At this time, there are no visitors permitted in our centres. Please plan virtual visits through Zoom, Skype, or FaceTime—it is so important that you connect, hear each other’s voices, and support one another.

This is certainly a difficult, uncertain time. We are working very hard to help keep residents safe and well.

Residents at Martha’s House and Evanston Summit make their own decisions. We provide information, answer questions, and relay the urgency of the pandemic. We also rely on families to ask their loved ones to do everything they can to stay healthy and safe.

On this page you will find

+ Resident and family updates which are sent by email and posted here for your reference

+ Home, safe home measures we have taken and are asking residents to take

+ Frequently asked questions, including those related to visitation

+ Useful links

Resident and family updates

May 01, 2020

April 14, 2020

April 7, 2020

Home, safe home poster

Home, safe home

We are encouraging all residents to:

  • Stay at home and only go out when absolutely necessary
  • Minimize contact with people
  • Wash hands frequently with soap and warm water
  • Avoid touching the face, especially the eyes, nose, and mouth
  • Ask family members to drop off what they need at the front desk; our staff will take packages to resident suites
  • Call the concierge immediately if they are not feeling well

Specific measures we have taken include:

  • Increasing disinfecting throughout the building
  • Screening Covenant Living and home care staff upon their arrival, including taking their temperature
  • Ensuring all staff wear masks
  • Conducting daily wellness checks
  • Providing in-suite meals
  • Moving furniture in common areas to adhere to physical distancing
  • Taking the temperature of residents who leave and re-enter the building

Frequently asked questions

Can my family and friends come to visit me?

No visitors are permitted during the pandemic. This is because, as per Minister of Health guidelines, individuals over 60 years of age and those with pre-existing health conditions are most at risk to experience severe symptoms from COVID-19. Restricting visitors will help to prevent the spread of respiratory viruses, including COVID-19, among seniors and vulnerable groups. While difficult, it is a necessary precaution.

Please be sure to visit family and friends virtually using Zoom, Skype, FaceTime, or something similar. Maintaining those connections is extremely important. If you require assistance to set up virtual visits please contact the concierge.

Can I leave the centre to stay family or friends?

Choosing to stay with family or friends is a personal decision. Depending on where you go and the risks you are exposed to, you may be required to isolate for 14 days upon return.

 How do you make sure employees are healthy?

Covenant Living and home care staff are screened when they report for work. This includes completing an Alberta Health Services questionnaire and having their temperature taken. Any employee who is symptomatic will refrain from coming to work and will self-isolate for 14 days. We are working hard to ensure there are enough employees to continue to provide the very best service the residents.

 What other measures is Covenant Living taking? 

We have enacted our pandemic plan and business continuity protocols. We meet twice daily to discuss current status and talk through any concerns. We are in constant communication with the provincial government and Alberta Health Services to ensure we are acting on the most current information and public health recommendations.

Useful links

COVID-19 Self-Assessment—Use this self-assessment tool to help determine whether you should be tested for COVID-19. You can complete this assessment for yourself or on behalf of someone else, if they are not able.

Alberta Health Services COVID-19